Customer Experience Ltd
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Technology

Cloud and AI platforms, engineered into CX.

Microsoft, Google Cloud and AWS services integrated into governed enterprise customer experience architectures.

Discuss your requirements →
CX / AICONCEPTUAL ARCHITECTURE
VOICEDIGITALHUMAN

PLATFORM & INTEGRATION

  • Cloud architecture
  • LLM integration
  • Speech-to-text and TTS
  • Data services
CRM · KNOWLEDGE · BUSINESS SYSTEMSPermissions, traceability and human oversight

FROM CUSTOMER NEED TO IMPLEMENTATION

Engineering that connects the platform to your operation.

Route requests through authenticated services and retrieve only permitted knowledge. Select models and speech services against language quality, latency, data handling and recovery requirements.

SCOPE & CAPABILITY

The connections you need. The capabilities that matter.

  • Cloud architecture

  • LLM integration

  • Speech-to-text and TTS

  • Data services

  • API security

  • Observability

Capabilities, licensing and support scope are confirmed for the selected product and project. Wace One is CXLTD’s product family; other product names belong to their respective owners.

ENGINEERING OUTPUTS

Turn the scope into deliverables.

  • AI service architecture
  • Access and secret management
  • Cost and latency evaluation

DEFINE SUCCESS TOGETHER

Set the measurement plan before implementation.

Agree the baseline, data source, responsible team and review interval during discovery. These are measurement areas, not reported results or guarantees.

  • Response latency
  • Cost per task
  • Fallback behavior

LET’S START WITH YOUR CHALLENGE

Your next chapter starts with a conversation.

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