NEWS FROM CXLTD
News & Announcements.
Our projects, partnerships, product updates and engineering perspectives.
Key Takeaways from Genesys Xperience Vegas
A concise view of the themes shaping the next generation of customer experience: Agentic AI, intelligent orchestration and scalable CX transformation.
September 9, 2026
CX LTD at Genesys Xperience Las Vegas
CX LTD joined the global Genesys ecosystem in Las Vegas to explore the latest developments in AI, virtual agents, copilots and experience orchestration.
QiCard AI Transformation Milestone
A major delivery milestone established the enterprise foundation required for reusable, scalable AI capabilities.
Build the Platform Every Future AI Agent Can Reuse
Why sustainable Agentic AI starts with a reusable enterprise platform instead of a collection of disconnected point solutions.
Agentic AI Transformation Featured by the CX Industry
CX LTD's tourism transformation program was highlighted as a sector-first use of Agentic AI powered by Genesys AI and AVA.
AVA: Multilingual Agentic Voice Agents
AVA brings multilingual, always-on Agentic AI capabilities to customer operations with domain-specific training and conversational intelligence.
Kilit Group and CX LTD Launch a New Era of Agentic AI in Tourism
A strategic program with Kilit Group, Crystal Hotels and Nirvana Hotels places Agentic AI at the center of hospitality customer operations.
Efficient Agentic AI Operations: The Roles That Deliver
A practical operating-model perspective on the responsibilities enterprises need to run Agentic AI reliably and efficiently.
The Transformation Plan for an Agentic AI Operations Manager
A roadmap for evolving operational leadership as AI agents become part of the enterprise workforce.