Understand the work
Clarify customer demand, constraints and acceptance measures before choosing technology.
Company
Delivery leadership and accountability.
Clear technical ownership from business priorities to day-to-day service.
WORKING WITH CXLTD
Accountability starts before delivery.
Gaps in ownership between discovery, architecture, implementation and operations weaken a project. We make the owner of each decision, interface and acceptance criterion part of the working model.
Own the connections
Define data and action flows through interface contracts and acceptance tests.
Make knowledge operational
Include administration runbooks, support scope and change ownership in delivery.
Responsibility from decision to service
| Discipline | Accountability and output |
|---|---|
| Consulting | Business priorities, scope and acceptance criteria |
| Engineering | Platform architecture and interface contracts |
| Implementation | Test evidence and rollback plan |
| Service management | Operating runbooks and service reviews |